News - Absolute Roofing

“I hired Absolute Roofing to repair and replace a garage roof damaged in a recent ice storm. They were expedient, professional, and pleasant. Mathew was out within a day or two of my phone call and provided an estimate for my insurance company that same day. He was very patient and explained the step by step process of repairing and replacing the roof while answering all of my questions. The office coordinator (Ashley) was very courteous and professional. She kept me informed of the company’s progress through a series of phone calls and text messages. The workers were friendly and stayed on task. They were here and gone before I knew it. I experienced no difficulties and am satisfied with the work completed. I found this to be a very positive experience and would recommend this company.”

Jim F.

I can not express enough positive things about absolute roofing. I have worked with many contractors and never received the amount of customer service Absolute Roofing provided/provides. From the quote process, the install, to the after questions. They are responsive and dedicated. Matthew, Ashley, and the rest of the team are wonderful. Highly recommend anyone looking for roofing needs, your search is over and this is the team you want!!!

David C.

In short: 5 stars! A roof is a substantial investment. I knew mine was in dire need of replacement. I did my homework and selected three contractors for quotes. One was a major supplier of home repairs (windows, doors, siding, roofs) who you’ve probably seen on TV; they used subcontractors and their quote was almost triple the others I received!! The other two were local contractors. I met with Matthew (the owner) from Absolute Roofing and was very impressed with his knowledge and experience. He not only brought a package of information for me to keep for my review, he also had samples of the roofing available to show me. I was very surprised that the other local contractor showed up with absolutely nothing in hand, and appeared content to sell me a roof through his salesmanship alone. One big point for Absolute. I was also surprised to learn that this second local contractor also used subcontractors, which he assured me “everyone does.” Absolute has their own crews. Another huge point for Absolute. I don’t want to deal with a lot of finger pointing when an issue arises, and it was nice to know that Absolute is completely in-house. And before signing with Absolute, I peppered Matthew with questions regarding the installation. He was always upfront, answering all my questions and addressing any concerns. I felt I was in good hands from signing to project completion. Matthew was great, Ashley (in the office) was always extremely helpful, and Hector (onsite manager) was equally amazing. Did issues arise during the install? Yes. If you’ve done any kind of home improvement, you know issues are almost inevitable. But to their credit, the whole Absolute team handled those issues to my satisfaction. No one at Absolute even asked for a final payment until all issues had been addressed. This is a company that very obviously wants to make a good impression, and wants happy customers. I would absolutely hire them again!!

Kevin F.

I bought my first house in June last year, and 2 months in, my roof sprung a leak. I called Absolute after being recommended by a friend, and I’m so glad I did! Matthew came by very soon to give me a quote, and he was so friendly and professional! He explained everything thoroughly to me and really put me at ease with the process and unexpected expense. He recommended options that were within my budget and included an awesome warranty. I never felt pressured to “upgrade” materials or anything. With the early snows we got in 2019, they couldn’t replace it right away but promised I would be one of the first houses in 2020, and I was – my tear-off was scheduled for early March, and was only slightly put off by inclement weather. They did not charge me more than my initial quote, even though I called well after the time frame to set up the replacement (I was weighing my options as this was not money I anticipated spending so soon). Hector and his crew were incredibly friendly and professional. My new roof is beautiful, and I still stop to admire it frequently! I recommend Absolute to everyone who mentions needing roof work done. Ashley was super friendly and helpful with questions I had as well! This is the only roofing company anyone in the area needs to call!!

Brandy T.

I hired Absolute Roofing twice, house and then barn yrs later. Both times, a smooth operation from start to finish. I must say adding Ashley to the business is a plus. She keeps you informed regarding scheduling and any potential issues. Absolute Roofing is a class act.

Karen R.

Matt was awesome to work with – answered all my questions and provided a quote same-day. Took care of the building permit, which was nice. The crew showed up on time, answered any additional question, and did a nice job cleaning up. Job was completed between 7:30am and 5:00 PM. Would highly recommend Absolute Roofing. PS – Ashley was great, too!

Fred R.

We chose Absolute Roofing to do work at our apartment house in Kenosha, WI. Matt was courteous, prompt, and professional in providing the estimate. He even brought the estimate to our home so we could discuss the work and arrange for the project start date. The work was completed in a timely fashion and the only minor concern with the application was handled immediately and with the upmost professionalism. I was impressed with the use of technology, the before and after aerial pictures of the structure’s roof gave me peace of mind as to the actual work they completed. I also appreciated Ashley’s prompt communications via email, text messages and phone calls. Thank you from a satisfied customer.

Nancy W.

Called Matt after having a poor experience with another roofer. Matt was honest and professional and even came out twice to make sure I was ready to repair. When they opened up the roof they noticed a few other issues and were quick to communicate via calls and text pictures . I was at work and appreciated the communication and pictures to show me the issues as well as the repairs being made. Very comforting and felt like they genuinely cared not only about getting the job done but making sure it was correct. I would highly recommend and would use again !!

Mike G.

I would highly recommend Absolute Roofing. My initial call into them was returned within hours and Mathew was at my home to view the work and provide a proposal that same day. We secured several proposals and Absolute’s pricing was right in line with the other bids. The work itself was done on time with excellent quality. The crew was professional, worked very hard all day and the clean up from the tear off could not have been more thorough. I would certainly hire Absolute again if the need arises.

Tom D.

The owner Matt was thorough in his bid and ensured that the customer is satisfied. Ashley was quick in scheduling and invoicing and was a pleasure to work with. Hector and his crew were very professional in removing all old roofs, replacing trotted wood, installing new roofs and clean up of old materials. Am very happy with the work from Absolute Roofing.

Jim S.

From our initial inquiry, the staff at Absolute Roofing have been excellent to work with. Matthew came to our home and discussed many different roofing options and was very patient in answering all of our questions. Communication with Ashley the office manager was always prompt and she was pleasant to work with as well. The company was very flexible when setting up a time for the project that worked best for our schedules. Despite rain delays, the crew had our job done in about 10-11 hours. We had moved furniture off of our patio to allow room for the crew to work and they politely placed it all back for us when the job was done. They did a fantastic job cleaning up. We would highly recommend this company to anyone!

Andrew D.

Matt was a great guy! From start to finish they work hard to get the job done! They worked around bad weather conditions and still kept my house dry and left my property clean and all picked up like nothing even happened! Thanks Matt

Jake D.

Call Absolute Roofing first. You’ll get a great price along with great quality.

Debbie M.

I thought I had a roof leak-maybe I still do. But an inspection didn’t reveal any problems. We discussed possibilities for the water mark on the ceiling and next steps if needed. I appreciated Matt’s carefulness and the thoroughness of his explanation. I called Matt because a family member had referred him and am glad to have made the connection.

Margaret P.

Absolute Roofing did an excellent job from start to finish. Professional, courtois, on time, hardworking , attention to detail, and went the extra mile to ensure I was satisfied. Would highly recommend Absolute Roofing to anyone looking for a professional roofing company.

Don G.

Professional and reasonable prices and great service

Ron C.

I just had Hector and his crew put a new roof on, then Ken came to put gutters all around. So happy with the results, it looks great, was done correctly and each crew was very respectful and cleaned up well after themselves. I would highly recommend Matt and his company Absolute Roofing for a job done well. Ashley who handles the book work was great and friendly all the time too. If you want to see it come to the Davel Sugar Shack at 156 Randolph St in Burlington wi. Thank You Matt and Family!

Scott D.

I want to thank Matt’s folks for taking such great care of my parent’s house last week. 2-layer year off… it looks great. as expected, and as previously experienced, great, great, great service at a very competitive price. Thanks guys! you’re the best!

Brian S.

Customer Reviews

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